Salary

£35,500

Job Purpose

The purpose of this role is to deliver exceptional People Services that combine accuracy, compliance, and a strong employee focus. By owning core people processes and data integrity, you will build trust, enable great service delivery, and strengthen the foundations of our People function — helping shape how we support our people for the future.

Core Accountabilities

• Act as the first point of contact for employee and manager queries, providing professional, solution-focused, and timely support across the full employee lifecycle.

• Deliver core People processes (onboarding, payroll coordination, data management, recruitment, lifecycle administration) with accuracy, consistency, and compliance to policy and legislation.

• Maintain data integrity within PeopleHub, ensuring all employee records, reports, and transactions are right first time and available in real time.

• Safeguard compliance with employment law, GDPR, and company policies, proactively identifying and escalating risks where appropriate.

• Partner with Payroll, People & Performance Managers, and Centres of Excellence to ensure seamless delivery of people processes and initiatives.

• Support the creation and accuracy of contracts, new starter documentation, right to work checks, and background screening to ensure compliance and a smooth onboarding experience.

• Provide clear and consistent communication around key employee lifecycle events such as parental leave, retirement, lifestyle breaks, and recognition programmes.

• Produce accurate reports and insights to support governance, Board reporting, and decision-making, contributing to a data-driven People function.

Skills, Knowledge & Competencies

• Strong attention to detail and accuracy
  
  
• Excellent communication and customer-focused approach
  
  
• Strong organisation and time management skills
  
  
• Proactive, solution-oriented mindset
  
  
• Collaborative and professional under pressure
  
  
• Core HR processes and employment lifecycle
  
  
• Employment law, GDPR, and right to work
  
  
• People systems (ideally SuccessFactors) and reporting tools
  
  
• Best practice in People service delivery
  
  
• Experience in HR administration or shared services
  
  
• Proven track record in data accuracy and compliance
  
  
• Reporting and insight generation experience
  
  
• Contribution to process or continuous improvement initiatives